/// case study 036
Internal Tool
Project 036

Hope HR

A home-health agency's exposure is not its paperwork, it is the date on that paperwork: a therapist whose licence or certification has quietly lapsed is a billing and liability problem the moment they see a patient. Hope HR keeps every credential for every clinician with its expiry, and raises the warning while there is still time to renew, turning an annual audit scramble into a routine that runs itself.

Private repo · Source on request
Home health
Domain
Credential expiry
Focus
Internal Tool
Category
The Problem

What Wasn't Working

Clinician licences and certifications expire on scattered dates, tracked in spreadsheets nobody opens until an audit, and a lapsed credential makes every visit it touches unbillable.

The Solution

How I Fixed It

Hold every credential with its expiry date in one place and push the warning forward in time, so renewals happen on a schedule instead of in response to a finding.

Stack

Technologies Used

C#
.NET
Results

Key Outcomes

✓
Every clinician credential tracked with its expiry
✓
Advance warnings before a licence lapses
✓
Replaces spreadsheet tracking for a live agency

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